Julie Picken HR Consultancy Ltd
Experienced, client- focused, HR professional operating in a wide range of public and private sector organisations. I have an MSc in HR Management and am a Chartered Member of the CIPD (Chartered Institute of Personnel and Development).
My approach is to fully understand the needs of my client, provide a range of options and then work collaboratively with them to deliver the best and most cost effective solution for their business.
I offer a range of specific one off services as well as HR and Learning & Development support on longer term projects. For further details please click on the tabs
If you would like further information or to have an informal chat about any HR or team development issue in your business, do get in touch.
I am a very experienced manager and have designed and delivered a number of different leadership and management development programmes aimed at different levels of manager and within different organisation sizes and sectors. There is a theoretical basis to the content but the emphasis is focussed on applying the learning in the workplace, using real life situations. I will work with you to identify your current needs, provide options for content and evaluation methods and support in communicating the programme to participants. Typical topics may include:
- Leading and developing teams
- Communication skills
- Performance management
- Conducting effective appraisals
- Leading change
- Managing conflict within the team
- Mastering difficult conversations
- Continuing professional development – developing your leadership style
My focus is always on establishing the client’s learning outcomes at the outset so that I can tailor the content to meet specific needs and ensure it aligns with the organisation’s culture, policies and priorities. I am very flexible, designing content and working in partnership with you to make sure you have a bespoke product which will successfully meet your objectives and deliver a measureable return on investment.
I always ensure the training events are interactive, inclusive and enjoyable for participants and provide a variety of activities to suit various learning styles and embed the learning.
In addition to the topics covered on the Leadership & Management programmes, the following are examples of other topics I offer:
Change is inevitable, businesses need to constantly evolve and improve their services in order to remain competitive. Restructures invariably result in redundancies, redesigned roles or TUPE transfers, which create uncertainty, resistance to the change and reduced productivity. Changing ways of working can require new skills so employee development and confidence is critical to success. I have led my own teams during periods of change and delivered the HR support on several major projects. I understand how challenging change can be and I can work in partnership with you to support your change programme in the following ways:
- Identify the key HR issues
- Provide training to managers to support them in leading their teams through the change
- Provide training to support any new skills required
- Create a network of Change Champions from amongst the employees
- Enhance employee engagement and communication channels
- Support staff on an individual or group basis to identify their skills, update their CV and prepare for interviews
Employees are an organisation’s greatest asset and invariably the greatest cost. Ensuring your employees are happy in their work will ensure they are motivated and performing at their best, providing excellent customer service. I can provide an independent facilitation service to gather employee’s views to make sure you know how your employees really feel and suggest ways to ensure engagement remains high. Examples include:
- Exploring the results of a Staff survey
- Team events to identify common understanding of what behaviours are important when working together
- Creating team charters
- Identifying improved ways of working
- Identifying new and improved services
- Conducting focus groups following a HSE stress risk assessment audit to explore the results
I am a fully trained and hold an Open College Network Certificate “Mediation in the Workplace” at Level 3. Conflict between employees interrupts the smooth running of the organisation, it is distressing for individuals and if not addressed often results in reduced performance, sickness absence or grievances. The principles are that mediation is voluntarily entered into, is solution focussed and results in a voluntary agreement signed by both parties.
I offer an impartial and confidential workplace mediation service for those in dispute. I can provide information on mediation and what is involved for the two parties. The service I offer takes one day and involves speaking to the two parties separately in the morning and then bringing them together in the afternoon to identify the key issues, develop mutual understanding and explore a range of solutions to improve their working relationship. This results in a voluntary agreement signed by both parties. It can also be helpful to arrange an additional follow up meeting to see how things are working between them 4- 6 weeks later to address any issues quickly.
If you would like a no obligation, confidential, discussion about whether workplace mediation may be appropriate do get in touch.
Obtaining the facts quickly when allegations of a disciplinary nature are raised is critical in establishing the most appropriate actions. Sometimes it is preferable to bring in an independent external investigator rather than use an internal resource. I can support you in identifying the aim and scope of the investigation, act as the investigator by exploring all the evidence, interviewing witnesses and following relevant lines of enquiry. I will provide a detailed investigation report with key findings in respect of the allegation(s) and a recommendation of whether, on the balance of probabilities, there is a disciplinary case to answer.
Psychometric tests are very useful tools which aid in assessing skills such as a verbal, numerical, abstract and critical reasoning and are commonly used as part of the recruitment process.
Personality profiles utilising questionnaires such as Fifteen Factor, Occupational Personality Profile or the Jung Type Indicator are excellent for raising self-awareness as part of a personal development programme. They are especially useful as a foundation for those participating in a leadership & management development programme.
I am a member of the British Psychological Society and hold the necessary qualification to be able to administer psychometric tests and provide one to one feedback meetings with participants – Certificate of Competence in Occupational Testing Level A & B recognised as EFPA ETUC Level 2.
If you want to use psychometric tests but lack a suitable qualified person to deliver and administer them do get in touch.
I hold the Institute of Leadership & Management Level 5 Certificate in Business Coaching & Mentoring. As an experienced business coach and mentor I provide a confidential one to one coaching and mentoring service which is focused on working towards specific goals, utilising a variety of models and tools to suit the client. Business coaching and mentoring provides a safe space in which individuals can consider specific goals they wish to achieve, explore the current situation and consider possible options of how they might work towards achieving their goal. The focus is very much on the future, not the past.
The number and spacing of the 1 ½ hour face to face sessions is flexible depending on the client’s needs. If you think coaching or mentoring is something you wish to consider do get in touch and I will be happy to discuss without any obligation on your part to take it forwards.
I have designed and delivered ILM qualification programmes in Leadership & Management and Coaching & Mentoring from Level 2- 5. I hold the CIEH Level 3 Award in Training – Principles and practice and I am an experienced Assessor holding the City & Guilds Level 3 Certificate in Assessing Candidates (A1).
I am an Associate Lecturer at the University of Lincoln working on undergraduate programmes.
If you need some additional support for your team on an ad hoc or part-time basis do please get in touch.